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Damaged/Faulty Items

Everything possible is done to ensure the safe arrival of your item(s) but very occasionally items may become damaged or faulty in transit. If you have received a damaged/faulty item(s) then firstly, we apologise for the inconvenience caused but fear not, we will resolve this quickly. 

Simply complete the form below within 30 days of receiving the item(s) and attach an image of the damaged/faulty item & packaging. One of our customer service team will be in touch within 48 hours with a pre-paid shipping label. 

We can then offer a full refund or send a replacement.