Elemis Pro-Collagen Rose Cleansing Balm is a nourishing cleansing balm infused with English Rose Oleo Extract that easily dissolves makeup and daily grime for petal-soft skin. Contains English Rose Oleo Extract - Rose petals hand harvested in the UK are steeped in Safflower oil to create this decadent, skin-soothing extract. Contains Elderberry Oil, high levels of essential Fatty Acids and other micronutrients that are key to keeping skin healthy. Contains Padina Pavonica, a brown algae found on the Mediterranean coast that is known to support the feeling of hydration.
To Use:
Use daily as a cleanser or weekly as a nourishing facial mask. Warm a pea-sized amount between palms and then massage over face, neck and décolleté with light circular massage movements. Moisten fingertips and continue to massage. Remove with a warm, damp cleansing cloth.
Currently, we only ship within the UK due to the difficulties with overseas shipments of perfume & aftershave.
Shipping Services & Estimated Times*
All orders over £50 will qualify for Free Shipping (Royal Mail Tracked 48).
Royal Mail Tracked 24 - £3.99 (1-2 working days)
Royal Mail Tracked 48 - £2.99 (2-3 working days)
Royal Mail Special Delivery by 1pm - £7.99 (1 day)
Parcel Force Express 48 - £5.99 (1-2 working days)
DPD Next Day - £5.99 (1-2 working days)
Evri Two Day Tracked - £2.99 (2-3 working days)
Order before 3pm for same day dispatch Monday - Friday (Unfortunately cannot be guaranteed). Our warehouse is closed on weekends so all orders after 3pm on Friday will be shipped on the following Monday. Our warehouse is also closed on Bank Holidays.
If a delivery attempt is made by Royal Mail and nobody is home to sign for the item, the driver will leave a card for you to arrange another delivery or collection from your local Royal Mail office.
* Everything possible is done to achieve these delivery times, however, in busy periods there can sometimes be slight delays.
Free Shipping
All orders over £50 will qualify for Free Shipping (Royal Mail Tracked 48).
Weekend Orders
If you place an order after 3pm on Friday afternoon, this will be processed and shipped on the following Monday morning. The warehouse will also be closed on Bank Holidays unless otherwise stated, so orders will be shipped out the next working day.
High Volume Orders
Due to Royal Mail shipping restrictions we can only ship 600ml of perfume/aftershave in one package, therefore orders that contain more than 600ml will be shipped via Parcel Force.
Track Your Order
To track your order, please click one of the links below and enter your tracking code (found on your confirmation email).Returns/Refunds
For full details visit the Returns & Refunds page: www.perfumedirect.com/returns-refunds
Missing Parcel Claims
If your parcel goes missing with one of our logistics partners, please get in touch with our customer service team. You will be asked to complete a short form about your order and we will submit this to our logistics partners claims team. Unfortunately, claims can take up to 30 days to get a resolution. We can only apologise for the inconvenience caused on behalf of our logistics partners.
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